Leadership tips for business Archives | Resonant Business Solutions

Business Culture

Did You Give Them Permission to Do That Terrible Thing?

This is not always easy, but you can create a culture of candor and accountability. You do it through practice and habit. When you understand the psychology, structure, and cadence of communication, you can leverage this to drive performance.

Leadership

Is Your Team Not Delivering? You Might Be the Problem

Leaders develop with experience. Not just the experience of success but also through the pain and disappointment of failure.

Leadership

Who Wants a Disengaged Employee?

In 2017 Gallup reported that 70% of the US workforce is unengaged! That is a 3 point jump over 2015. How does that happen? I hear ...

Leadership

Limiting Language for Healthcare Success

let me rephrase that, some leaders will blame money or time for their slow progress in change. They wait for a others or their suppliers to innovate. I hear it in the language that then reinforces their beliefs:

Leadership

Job One of the Leader: Developing Your Business

As I work with clients I have observed that many of them are very adept at “managing” the business. That is working on tasks, tracking budgets ...

Leadership / Management

Passing the Buck

I am talking to a consultant who was hired to help an organization convert their Customer Relation Management system (CRM). Everything went well. About 90 days after the conversion they called him back and asked him to work with one of their employees who was just having a hard time with the system.

They said, “Steve is a valuable employee. He has been with us for more than twenty years. We really want him to get on board”.

The consultant sat with Steve for two weeks. When ... {ကĀՐ&Ր&

Leadership

Leadership is often Counterintuitive

I was recently reading in Health Leaders Magazine about Kadlec Medical Center, a community hospital in the Northwest. What struck me about the story was the counterintuitive approach the CEO took in turning the hospital around. As the story went, in the 1990’s the hospital experienced significant financial challenges. Initially, they struggled and reacted in the usual ways by cutting expenses and staff.

Eventually, they found they could no longer staff the number of beds that they were licensed to fill. ...