Sales
Let’s be honest, most of us go to networking events with the best intentions and leave with a pocket full of business cards we’ll never look ...
Read MoreSales
If you’ve ever managed leads in Excel, kept track of follow-ups in your inbox, and saved customer notes on sticky pads, congratulations. You’ve built a CRM ...
Read MoreLeadership
A recent Inc. Magazine article by Bruce Crumley highlights groundbreaking NBER research revealing a surprising truth: minor, unintended slights can significantly impact employee performance, increasing absenteeism ...
Read MoreBusiness Culture / Leadership / Sales / Uncategorized
As a small business owner, are you frustrated with your employees’ performance? Before pointing fingers, it’s crucial to examine the role you play in your team’s ...
Read MoreLeadership
I keep hearing small business owners telling me they cannot find good talent who want to work. I think they are not attracting talent that wants ...
Read MoreSales
Everyone Wants the Title — Few Earn It “Trusted Advisor.”You see it everywhere — on websites, LinkedIn headlines, and business cards. But here’s the truth: it’s ...
Read MoreLeadership
Do you want to sell more? Do you want to land the job? Do you want your team to perform better? Then pay attention to ...
Read MoreLeadership
When we are accountable, there are a host of benefits: Trust - people trust people that are accountable to their word. Predictability – when we can count on others to be accountable, we can start to predict outcomes. Conflict Reduction- many organizational conflicts come from missed expectations or missed promises. Improved Performance – people can count on others to do their job, so they complete their part and more gets done.
Read MoreBusiness Culture
If you are the leader, it is incumbent on you to get your message across. You need to own it if it falls on deaf ears. This isn’t very hard. It requires you to slow down just a bit and to think through:
Read MoreBusiness Culture
This is not always easy, but you can create a culture of candor and accountability. You do it through practice and habit. When you understand the psychology, structure, and cadence of communication, you can leverage this to drive performance.
Read MoreBusiness Culture
Google “burnout” and you will find 85.6 million opinions on it. Most of which will say something like: Take a break Try Yoga Drink less ...
Read MoreCommunication
LinkedIn recently released a report on the top ten job skills employers wanted in new hires. Communication was number One! I could have told you that. ...
Read MorePersonal Development
Before you decide that they don’t know what to do, it may be helpful to inquire into what they think they need to be successful. It could be that they are stuck with a new challenge with a customer. Or they are having personal issues that are distracting, or perhaps they have heard rumors about themselves or the company that are distracting them. By taking the time to understand where they are coming from, and then addressing the issue, they may get better results.
Read MoreLeadership
The very thing that gets high performers promoted into leadership can be the limiter in their behavior as a leader. The drive to achieve, to be a pace setter, is what gets producers noticed and considered for promotion. But a constant drive for achievement without the human connection can damage team performance.
Read MoreCommunication
There are things you can do right now that will motivate, inspire, and engage your team. Here are five ideas.
Read MoreSales
If you don’t innovate and or find a way to stand out from the crowd, how will your customers notice you in all the noise of the marketplace.
Read MoreBusiness Culture
If Your store opens at 8:00 AM are you ready for business or are you getting set up for business at 8:30? And how much business did you miss because you could not deliver at 8:00 AM?
Read MoreBusiness Culture
Almost every leader I speak with says they would like more clarity and candor from their teams. Yet, people resist. Why? Some common concerns are: Candor ...
Read MoreCommunication / Leadership
When we say what we want to say or send the email we want to send without considering its impact on the other party, we can be damaging productivity and/or the performance of the team.
Read MoreLeadership
Leaders develop with experience. Not just the experience of success but also through the pain and disappointment of failure.
Read MoreLeadership
Clients often ask, “How can I wield more influence?” Or, “How can I create a bigger impact?” Personal Presence is hard to define and yet when ...
Read MoreManagement
As leaders, we want our teams to be tip-top with skill sets and mindsets. That requires an investment, at least of time. In some cases, money. ...
Read MoreBusiness Culture
Often when people think of accountability and being held accountable they think, “I’m being blamed.” This is NOT accountability, it is blame. And blame doesn’t work. ...
Read MoreLeadership
Leadership consists of many things. Google will give you 1.7 billion points of view. Where I sit on this, is that the primary tool of a ...
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