Uncategorized
“Just be authentic!” For whom?
Another networking invitation landed in my inbox last week. Somewhere in the third paragraph: “You have to be your authentic self.”I’ve read or heard some version ...
Read MoreEmployee Retention
75 Employees. $500,000 Back. Zero Changes to Comp or Renewal:
Over the last few months, I’ve been pointing out the structural gap in the medical-industrial complex. It is the mechanism that keeps escalating prices for employers ...
Read MoreEmployee Benefits
The Medical Industrial Complex Isn’t Broken. It’s Working Exactly as Designed.
Every week, another headline. Fully insured Americans — some of them clearing six figures — putting off having kids. Delaying the purchase of a house. Skipping ...
Read MoreEmployee Benefits
What is The medical-industrial complex,explained simply.
The medical-industrial complex is shorthand for how insurers, hospitals, and providers are structured to bill separately for a single episode of care: a monthly premium, a ...
Read MoreEmployee Benefits
Does Your Benefits Package Put Families in Line at the Food Pantry?
Here is a sobering thought: your benefits package might be putting employees on the food line. Out-of-pocket medical spending in the U.S. rose nearly 6% in ...
Read MoreEmployee Benefits
Why Do Healthcare Premiums Keep Rising
You’ve done everything you were supposed to do. Raised the deductible. Shopped the plan. Shifted more premium to employees. Sat through the broker presentation and made ...
Read MoreEmployee Benefits
Your Healthcare Benefits: How is That Working Out For You?
I read a great newsletter this week that made a point worth repeating. It said employers are sitting around waiting for their broker, their benefit consultant, ...
Read MoreEmployee Benefits
Why ARE Workers Earning $125,000 a Year Are Still Delaying Medical Care
When most people picture someone who can’t afford medical care, they imagine a minimum-wage worker without insurance. They don’t picture a project manager, a senior accountant, ...
Read MoreEmployee Benefits
Why Are So Many Americans Skipping Medical Care, Even When They Have Insurance?
Because the cost has become impossible to manage not just for the uninsured, but for working Americans with coverage, steady incomes, and families to protect. A ...
Read MoreSales
Business Networking Tips: How to Walk Into Any Event and Make Connections That Lead to Referrals
Let’s be honest, most of us go to networking events with the best intentions and leave with a pocket full of business cards we’ll never look ...
Read MoreUncategorized
You’re Going to Exit Your Business. The Only Question Is How.
This year, My Sister lost her accountant of 25 years. He died suddenly with no succession plan. She had to scramble. It got me thinking: You ...
Read MoreSales
The Value of CRM for Small Business Owners
If you’ve ever managed leads in Excel, kept track of follow-ups in your inbox, and saved customer notes on sticky pads, congratulations. You’ve built a CRM ...
Read MoreLeadership
Why Your Best People Are Quietly Disengaging (And the 3 Conversations That Fix It)
A recent Inc. Magazine article by Bruce Crumley highlights groundbreaking NBER research revealing a surprising truth: minor, unintended slights can significantly impact employee performance, increasing absenteeism ...
Read MoreBusiness Culture
Accountability, Are You Casting Blame or Empowering Performance?
It is interesting how many times I hear clients and potential clients say they “are not sure they want to be accountable”. Where is that ...
Read MoreBusiness Culture / Leadership / Sales / Uncategorized
Clarity: The Secret to Unlocking Employee Potential
As a small business owner, are you frustrated with your employees’ performance? Before pointing fingers, it’s crucial to examine the role you play in your team’s ...
Read MorePersonal Development
Why You can’t always get what you want…
Every year, billions of people decide to start the New Year off in a different way. Maybe they will quit smoking? Perhaps they will choose to ...
Read MoreLeadership
Is Your Work – “Love Made Visible”?
As someone who’s spent decades helping business owners grow, I’ve noticed something; the best among us aren’t driven by a paycheck. They’re building something that matters. ...
Read MoreLeadership
A Simple Framework for Building Accountable, Engaged Teams
I keep hearing small business owners telling me they cannot find good talent who want to work. I think they are not attracting talent that wants ...
Read MoreSales
What It Really Takes to Earn the Title “Trusted Advisor”
Everyone Wants the Title — Few Earn It “Trusted Advisor.”You see it everywhere — on websites, LinkedIn headlines, and business cards. But here’s the truth: it’s ...
Read MoreLeadership / Management
Why Most Founders Never Escape the Job They have Created
In 2023, there were 5.5 million new small businesses launched, according to the US Chamber of Commerce. Most of them will fail because the owner cannot ...
Read MorePersonal Development
Stop Chasing Success: How to BE the Leader Your Business Needs
Almost everyone gets into business to experience success. And to do that, they are thinking of something along the lines of. “If I DO this, I ...
Read MoreUncategorized
Why ‘Great Customer Service’ Won’t Win You Clients (And What Will)
I know your business is unique and you really do take better care of your customers with your customer service. AND none of those matters. Because ...
Read MoreUncategorized
Stop Competing on Price: Build Your Distinguishing Market Position
If your business feels like “one of many,” it’s usually because it sounds like everyone else. The fix isn’t louder ads or deeper discounts, it’s clarity. ...
Read MoreBusiness Culture
You’re Sitting on a Goldmine—Start Digging Into Your Own Database
If you’ve been in business for a while, chances are you’ve built up a solid list of contacts—people who’ve shown interest in what you do. They ...
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